Support

How can we help?

Find quick answers or contact the team. We aim to keep practice simple—even when you need support.

Service status

Golf Range Trainer is operational.

No issues reported
APP STATUS

No known issues

There are currently no reported service problems.

LATEST RELEASE

Version 1.0.1

The latest release updated the in-app payment process.

MAINTENANCE

Nothing scheduled

No planned maintenance is currently affecting the app.

Common support topics

Fast answers.

I have an issue with the app. What should I send?

Email team@golfrangetrainer.com with your device type, operating system version, app version and a short description of what happened. A screenshot is helpful when available.

Which iOS and Android versions are supported?

The app launched in September 2025 and is designed for current iOS and Android devices. Legacy operating system versions may experience issues.

How do I cancel my subscription?

Subscriptions are managed by Apple or Google. Open the subscriptions area of your device account to cancel; access continues until the end of the billing period.

Can I restore a purchase on a new phone?

Yes. Use the same store account and restore the purchase. Email support if the subscription does not appear correctly.

Can I delete my account?

Yes. Account deletion is available from inside the app.

Can a golf coach use it with students?

Yes. Coaches and students can use the session structure as part of a practice plan.

Can I sign in on multiple devices?

Only one device login is supported at a time.

Need a person?

Talk to the team.

For technical help, account questions, feedback or suggestions, email us and include as much detail as you can.